Two Year Service On a Two Week Phone

Gore-Tex by definition is unaffected by water. It is backed by price. A 'windbreaker' jacket that runs into the $200 range must have super powers hence the hefty price tag. Those powers I believed to be Gore-Tex.

I. Was. Wrong. As the clouds darkened and moved closer, I raced to beat them home. I think I just might make it. I took a couple photos of the scary storm approaching as I dropped into the park by my house. I'd show you now, except that those photos became 'locked' in my phone after the above mentioned super powers FAILED.

 

Had I trusted my indestructible Timbuk2 bag all would have been well and dry. But NO, I went with Gore-Tex; it sounded meaner, badder, mad as a hatter! And my phone was DRENCHED in my Gore-Tex pocket, I guess, it stopped working immediately even though there was no visible water damage.

 

I gave it a week. Then two. See, I was convinced it didn't actually get wet since it was protected by Gore-Tex. Nothing in my bag even got wet...not one single dollar bill. Yes, I was soaked; it wasn't a derecho, but perhaps an ochocho (an 8 in the scheme of rain storms)...I'm glad for my helmet, let's say that.

 

Finally I broke down and got a new phone. I hated it. All of it. I didn't want a new phone. I wanted my old phone to work. Then I got slapped with this cost and that. I was charged an 'upgrade' fee and have yet to figure out how to access those 'upgrades'.

 

They gave me 14 days to return it. Two weeks. Fair enough, that's what I gave my old phone. The camera sucked. The resolution sucked. The camera features--sucked. The keyboard too small. The text messages small. The way the camera saves messages stupid! BUT, right around day 13 I conceded that the phone itself was pretty good. I could hear the person on the other end...and since my NEW business phone sounds awful as a phone I took this as a 'keeper'.

 

On the 14th day my phone DIED. Or rather, I guess, went deaf. I could no longer hear that crisp, clear caller on the other end. I called the store where I got the phone. Clearly, I had to borrow a phone. They told me to bring it in tomorrow for a brand new phone, which I did. And I got the runaround. No Phone.

 

I'll cut this short and just say I paid over $100 bucks for a phone that broke in two weeks. I wasn't allowed to get a new one because apparently phones at Verizon are only guaranteed for 13 days, unlucky 13.  My Timbuk2 Bag has a lifetime guarantee. My Gore-Tex jacket 100% Satisfaction Guaranteed from REI where I bought it. Verizon...somewhere in the vicinity of 2%.

 

I bet I could return that jacket for a new one stating my phone died in the pocket. I bought it about 5 years ago I think. That's over 1,825 days, 20 seasons, derecho, blizzard, perfectly sunny day. What I got at Verizon is the runaround, a week without phone service, miles on my car, a standoff on the phone, and eventually a brand new USED, REFURBISHED, POS. Awesome. And don't forget that upgrade I'll see on my next bill.