Tuesday, April 16, 2013

Let Sleeping Cards Lie


It's been a while since I've been allowed out after dark. Okay yeah, I'd rather be home on the couch not out sweating through pedal strokes with no where in particular to go, it's true.

But last night I was out after dark and I had to get home. Back on my old commute route. The plus side is I got to do my Meg Ryan routine down the big hill...but that also put me at the intersection I don't love and then the stretch of road followed by the HILL.

....and....the....DETOUR sign that makes me hate the color orange. Change is not welcomed opened arms, really, ever. And I followed that detour once in the car...it sucks! Clearly not thinking of the daily cyclists when they suggested that detour. There is a somewhat better option.

Which I took. And was rewarded with a free DVD. Alas, although it was a good movie, I had already seen it. And it wasn't really mine to take. But I do like to rescue items roadside, so I turned around and picked up the Netflix envelope strewn upon the gravel.

Add it to the list. Credit card, credit card, metro card, wallet, $20, credit card, library card, purse, cat, credit card, yearbook, PA license, DVD, and....wait, CAT?!

Yes, Parker might be the biggest, oddest, cutest find ever on the bike. I typically like to try to bring peace of mind to the rightful owners, but companies don't really give a shit. IF you can ever reach a human at a credit card company good luck making headway. Without a pin number attached to the card, first of all, they don't want to talk to you. Secondly they don't care that you are trying to do the right thing. They won't contact the owner or send them a new card. I've been without plastic thanks to an evil doer, and the faster you can turn that card around and put it back in my hand the better...they don't care.

The DVD company...doesn't even know who the customer is without an email address. Yeah, no, I have their name and address right in front of me. Maybe you could just make a note that they didn't get the DVD and if there's damage didn't create it. I don't want to kick a postal service that's down, but I don't always get MY mail either.

I'm not dogging Netflix, Erin was delightful on the phone and was super nice to me. They were quick to pick up and address my concern (kinda). She asked why I didn't take it to the address. Yeah, well, I was tired, it was dark, I was on bike, didn't really know where the street was, and wasn't interested in getting shot somewhere near Walter Reed because I was poking around some one's house in the dark. Call me lazy.
 
Then she expected me to drop it in the mail, on my dime, after I took it to the post office to have it weighed. Again, call me lazy, but NO. Next time I might not be so quick to return it. I'll first need to consult the address and the condition of the envelope. If I hadn't found it and returned it I'm just curious if Steven would have been responsible financially for replacing it? Since they don't really know who Steven is without @gmail tacked on the back.
 
Sincerely,
Good Samaritan (for the time being)
 

1 comment:

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